PRIVACY POLICY Jo Noble - Chic-yCow Designs

This Privacy Policy sets out how and when I collect or use any personal data collected from you either when you purchase an item from me, contact me, or use any of my third-party Social Media sites such as Facebook, Twitter or Instagram.

INFORMATION COLLECTED BY JO NOBLE - CHIC-YCOW DESIGNS AS THE DATA CONTROLLER

• Information collected in the course of fulfilling an order may be - Your Name, Title, Postal Address, Email Address, Paypal Email Address and any details of the product you may be ordering.
• You may also need to provide me with any additional information that may be needed for a custom order, for instance, if you contact me via Mobile Phone, Email, via Facebook Messenger or Etsy Convo.
• I do not collect any Sensitive Data and the information collected will only be used for the purpose it is intended for.

WHY I NEED YOUR INFORMATION AND HOW IT IS USED

• It may be necessary to collect data in order to provide a service and fulfill an order, to provide customer support, or settle any disputes.
• I may also use your data to fulfill my legal obligations, ie to send information to HMRC via my Business Accounts.
• As necessary for the purpose of my legitimate interests such as compliance with the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE

• I take good care with your data information and I will only share your personal information for very limited reasons.
• It is only shared with trusted GDPR compliant third party organisations, such as Etsy, Royal Mail for deliveries, Paypal for transactions or Hotmail via Email. (please find links to these individual companies Privacy Policies here)
• Data can be shared with third parties if it is required for the compliance of legal obligations to HMRC or to enforce my agreement terms and policies.

• https://privacy.microsoft.com/en-gb/privacystatement
• https://policies.google.com/privacy
• https://www.paypal.com/en/webapps/mpp/ua/privacy-full
• https://www.etsy.com/uk/legal/privacy/
• https://www.etsy.com/uk/legal/privacy/
• https://twitter.com/en/privacy
• https://en-gb.facebook.com/full_data_use_policy
• https://help.instagram.com/519522125107875

DATA RETENTION

• I only keep your personal data for as long as necessary to provide you with my service and as described in this Privacy Policy.
• I may also be required to retain certain information for 7 years to comply with HMRC regulations.
• I will endeavour to delete any Etsy Convos after 2 months of the completed order.
• I will also delete any emails regarding enquiries for orders or any Facebook Messenger posts after 2 months.
• I will dispose of any printed material, or printed emails that may have your personal data on by shredding and incineration.

TRANSFER OF DATA OUTSIDE THE EU
• If I have to transfer your data outside of the EEA, I will do my best to ensure that the organisation receiving your personal data has adequate protection and safeguards in place including the EU-US Privacy Shield.

YOUR RIGHTS

Under certain circumstances you have a number of rights regarding your personal information, you may be able to;
• Request access to the personal information I hold about you.
• Request correction or deletion of the personal information I hold about you.
• Request to restrict the way I use your personal data.
• Request to transfer your personal data.


Please contact me via email
@chic-ycow.designs@hotmail.co.uk regarding any of the rights. Any information you may request will be provided free of charge, provided the request is not unfounded, excessive or repetitive. In this instance I reserve the right to charge a reasonable fee based on admin costs of providing the information. It will be provided within one calendar month of the original request.

CHANGES TO PRIVACY NOTICE

• This policy may need to be updated and any changes will be notified on this page.
• This Privacy Notice has been made on 23rd May 2018.

CONTACT ME

If you have any queries regarding this Policy or information within, you can contact me via
• Email chic-ycow.designs@hotmail.co.uk
• Post 86 Park Road, Barnsley S70 5AD UK